Have a question about one of our programs or the pet adoption process? Take a look through our Frequently Asked Questions below and you will likely find the answer. If not, you can send us a question through our contact us page.
- What are your hours of operation?
- What is the cost to adopt a pet?
- What does the adoption fee include?
- Is it easy to adopt?
- Is it true that seniors can adopt pets for free?
- What is the process for surrendering a pet to the Humane Society?
- I’d like to make a donation to the Humane Society of Genesee County; how can I do that?
Q: What are your hours of operation?
A: Business Hours: Monday-Friday 12 p.m. to 6:00 p.m. Saturday 10 p.m. to 4 p.m. We are closed on Sundays.
Drop-off Hours: Monday-Saturday at 8 am and accepts animals until we are full.
Closed on Sunday.
The Humane Society is closed Sundays and on the following Holidays: New Years Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.
Q: What does the adoption fee include?
A: It includes all of the following:
- First round of temporary vaccinations.
- First health exam certificate from participating vet clinic.
- First application of heartworm/flea protection, Heartworm testing on dogs and puppies.
- Feline Leukemia testing on cats and kittens.
- Adoption packet including valuable coupons, sample packs of food, training video and other helpful items.
- Spay/neuter.
- Microchipping.
Q: Is it easy to adopt?
A: Once you have selected the pet you would like to adopt, we will need the following:
- Adopter must be 18 years of age.
- Adopter must provide landlord approval or provide proof of home ownership.
- Adopter must provide proof of current vaccinations for all other animals in home.
- Entire families encouraged to visit.
- On site dog-dog introductions required by appointment.
- All applications subject to approval by an adoption advisor.
Q: Is it true that seniors can adopt pets for free?
A: Through our Golden Friendship Program, fixed-income senior citizens may adopt qualified pets (adult and sterilized) at no cost.
Q: What is the process for surrendering a pet to the Humane Society?
A: When an animal is surrendered to the shelter a Pet Profile is created. The pet is examined, evaluated, and vaccinated. The pet is then placed for adoption. If the pet is too young to be placed, it is put into a foster home until it is old enough. Stray pets are held for five days before being adopted. And, as a “Thank You” to the Humane Society of Genesee County, we ask for a donation to keep the shelter going strong.
Q: I’d like to make a donation to the Humane Society of Genesee County; how can I do that?
A: Making a donation can be done in one of two ways. The first is by donating online. Please visit the Donate tab at the top right had side of the page and follow the steps. The second is by mailing the donation in. Our mailing address is PO Box 190138, Burton, MI 48519.
The Humane Society of Genesee County is entirely reliant on donations from the local community. We receive no funding from any government agencies or national organizations. Thank you for your support and contributions.



