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Surrendering A Pet
Everyday we accept new pets into our sanctuary. Pets come to us for all kinds of reasons, but the basic need is the same for all: they need a place to stay and someone to care for them while they wait for their new home. Should you need to surrender a pet to us, there is some basic information that will be helpful for you to know before you come to see us.
First, please know we may be full and not able to take your pet. Unfortunately, on most days, there are more pets that need help than we have space for. We do not euthanize pets based on time or space so some pets live with us for months before they are adopted. We can only accept new pets as our existing ones are adopted, so you may need to work with us to find a day when we can accept your pet.
Our surrender area is open from 8:00AM until 11:00AM, closed for one hour and re-opens from 12:00PM(noon) until 4:00PM Monday thru Friday. On Saturdays, we are open from 8:AM until 11:00AM, closed for one hour and re-opens from 12:00PM(noon) until 3:00PM. If you need to surrender a pet, the time of day when we usually have the most openings is when we first open at 8:00AM. If we do not have room to accept your pet when you first come, we will work with you to find a time to accept your pet over the next few days. If we do not have an opening and you need to surrender your pet immediately, we ask you to go to Genesee County Animal Control on Pasadena Avenue in Flint.
If your pet has any personal belongings (crate, bed, toys, food, collar, lead, vet records, etc.), we will make sure these items go with your pet to their new home. These items may help your pet transition into their new environment.
